Venco Venturo Industries LLC is a different kind of company. A company where our cranes are built to last, where your needs come first, and where every decision we make is based on our values. We want you to be 100% satisfied with your Venco Venturo products.
Venturo CranesVenco HoistsVenturo Crane BodiesOnline Warranty Registration
Venturo Cranes Limited Warranty Policy
This limited policy warrants new products of Venturo to be free from defects in material and workmanship for a period of one (1) year from date of original installation. OEM products or accessories purchased by Venturo as part of (or offered with) our product will carry the OEM manufacturer’s respective warranty.  Our warranty covers:
  • Repair or replacement of product
  • Labor to repair or replace product
  • Freight to return and/or replace product
We shall not be liable for any contingent liabilities arising out of the improper function of any products. Warranty shall become void if the product is improperly installed, modified, damaged, abused or used for application other than intended use.  There is no warranty of merchantability, fitness for a particular purpose, warranty arising from course of dealing or usage of trade, or any other implied or expressed warranty, except as made specifically herein.  This warranty supersedes all previous warranties, written or implied.
Warranty Claims
Venco Venturo Industries LLC will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to be defective after our inspection and within the warranty period. Before any repairs are attempted or before returning any product, your Venturo Distributor is required to obtain a warranty claim number. This number is necessary for any claim to be considered. To obtain a warranty claim number, Venturo requires the model and serial number. Only authorized Venturo Distributors can perform warranty. For the name and address of your local Venturo Distributor call the Warranty Claim Department – 513-772-8448.
WARNING – It is the responsibility of the installer to ensure the installation is completed according to the manufacturer’s recommendations, ensure the ultimate user understands how to operate product in a safe manner, and understands the need for regular service and maintenance by an authorized Venturo Distributor. No modifications or alterations may be made to any Venturo product  without the expressed written consent of Venco Venturo Industries LLC.  Installation of any Venturo product must be done by an authorized Venturo Distributor, to the standards of the industry; including maintenance, service and affixing of all instruction, safety and warning decals. Users should be instructed as to the safe operation at time of delivery. Maintenance, service, operation and safety warning decals are available on request from Venco Venturo Industries LLC.
Download Venturo Limited Warranty
Venco Hoists Limited Warranty Policy
This limited policy warrants new products of Venco to be free from defects in material and workmanship for a period of three (3) years from date of original installation.  OEM products or accessories purchased by Venco as part of (or offered with) our product will carry the OEM manufacturer’s respective warranty.  Our warranty covers:
  • Repair or replacement of product
  • Labor to repair or replace product
  • Freight to return and/or replace product
We shall not be liable for any contingent liabilities arising out of the improper function of any products. Warranty shall become void if the product is improperly installed, modified, damaged, abused or used for application other than intended use.  Venco hoists are designed for and intended to be used on stationary trucks dumping on firm and level ground.  Spreading applications and/or shock unloading are strictly prohibited and will void this warranty. There is no warranty of merchantability, fitness for a particular purpose, warranty arising from course of dealing or usage of trade, or any other implied or expressed warranty, except as made specifically herein. This warranty supersedes all previous warranties, written or implied.
Warranty Claims
Venco Venturo Industries LLC will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to be defective after our inspection and within the warranty period. Before any repairs are attempted or before returning any product, your Venco Distributor is required to obtain a warranty claim number. This number is necessary for any claim to be considered. To obtain a warranty claim number, Venco requires the model and serial number. Only authorized Venco Distributors can perform warranty. For the name and address of your local Venco Distributor call the Warranty Claim Department – 513-772-8448.
WARNING – It is the responsibility of the installer to ensure the installation is completed according to the manufacturer’s recommendations, ensure the ultimate user understands how to operate product in a safe manner, and understands the need for regular service and maintenance by an authorized Venco Distributor. No modifications or alterations may be made to any Venco product without the expressed written consent of Venco Venturo Industries LLC.  Installation of any Venco product must be done by an authorized Venco Distributor, to the standards of the industry; including maintenance, service and affixing of all instruction, safety and warning decals. Users should be instructed as to the safe operation at time of delivery. Maintenance, service, operation and safety warning decals are available on request from Venco Venturo Industries LLC.
Download Venco Limited Warranty
Venturo Crane Body 6-Year Limited Warranty Policy
Items Covered by Warranty and Duration
1. Products have a no rust-through guarantee to the first owner/user of record for six years from the beginning of the warranty period.
2. The door hinges are guaranteed not to fail to operate for six years from the beginning of the warranty period to the first owner/user of record.
3. The door latches and lock cylinders are guaranteed not to fail to operate for six years from the beginning of the warranty period to the first owner/user of record.
4. The compartment shelves are guaranteed for six years from the beginning of the warranty period to the first owner/user of record not to bend under the rated load of 250 pounds.
5. Defects from manufacturing workmanship and/or material not specified above will be covered by warranty inclusive of material and labor to first owner/user of record for one year from the beginning of the warranty period.
6. The warranty period begins on the date of purchase by the first owner/user of record or 6 months from the date the product is shipped from the Venturo factory, whichever occurs first.
7. This six year warranty applies only to products shipped from the Venturo factory after January 1, 2004.
8. Venturo will pay the cost of parts and labor to repair or replace as necessary the defective component.
9. Venturo reserves the sole right to inspect item(s) claimed for warranty and decide the best way to handle any and all claims, including the replacement or repair of the warranted part.
Exclusions from Warranty
1. Warranty applies to the Venturo Crane Body and excludes all add-on attachments not manufactured by Venturo and all modifications and alterations not performed by Venturo.
2. Accessory products that are included in a customer order but not manufactured by Venturo(i.e. air compressors, hydraulic pumps, liftgates, generators, etc.) are covered by the accessory product manufacturer’s warranty in effect at the time of delivery.
3. Paint or decals required following repairs or replacement of parts under warranty after one year from date the warranty period begins.
4. Products which have been misused, abused or damaged, inclusive of, but not limited to, accidents.
5. Fatigue cracking of the body structure caused by improper mounting, overloading, severe off-road applications, or shock loads induced by cranes or aerial devices.
6. Specific non-rust-through and paint warranty exclusions:
  • Products which have been used to carry corrosive materials, where such materials result in rust-through conditions.
  • Products purchased by the first owner/user in prime paint.
  • Products being warranted under the no rust-through warranty must have a hole rusted through the metal.
  • Rust on painted surfaces is not considered rust-through.
  • Paint deterioration caused by chemical reactions including, but not limited to, acid rain, industrial fallout or improper cleaning materials.
7. Products purchased or used outside the U.S.A. and Canada.
8. Products not properly maintained per Operator’s Manual.
9. UNDER NO CIRCUMSTANCES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL VENCO VENTURO INDUSTRIES LLC OR ITS AFFILIATES’ AND SUBSIDIARIES’ OR THEIR RESPECTIVE DIRECTORS’, OFFICERS’, SHAREHOLDERS’, EMPLOYEES’ OR AGENTS’ (HEREINAFTER COLLECTIVELY “VENTURO”) TOTAL LIABILITY ARISING IN CONNECTION WITH THE SALE EXCEED THE AMOUNT OF ANY SALES OR OTHER PROCEEDS RECEIVED BY VENTURO PURSUANT TO ANY CONTRACT OF SALE OR PURCHASE ORDER.
10. UNDER NO CIRCUMSTANCES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL VENCO VENTURO INDUSTRIES LLC BE LIABLE FOR LIQUIDATED, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, EXPENSES, OR COSTS, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, HOWSOEVER CAUSED AND EVEN IF THE POTENTIAL OF SUCH DAMAGES WAS DISCLOSED AND/OR KNOWN.
11. VENCO VENTURO INDUSTRIES LLC HEREBY DISCLAIMS AND EXCLUDES ANY OTHER EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Download Venturo Crane Body Limited Warranty
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